Privacy Policy

This Privacy Policy describes how Brandon Bell Financial Group ("Company," "we," "us," or "our"), located at 3140 Chaparral Drive, Roanoke, VA 24018, collects, uses, discloses, and protects information about you when you visit our website at brandonbellfinancialgroup.com (the "Site") or otherwise interact with us.

Please read this Privacy Policy carefully. By using our Site or services, you agree to the practices described in this Policy. If you do not agree, please do not use our Site.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit a contact or consultation request form
• Send us an email or other correspondence
• Subscribe to our communications
• Opt in to receive SMS/text message communications

This information may include your name, email address, mailing address, financial interests, and any other information you choose to provide.

Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

• IP address and geographic location (city/state level)
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website or source
• Date and time of your visit

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the financial services you request
• To schedule and conduct consultations
• To send you information about our services, updates, and educational content you have requested
• To send SMS/MMS messages to which you have separately consented (see Section 5)
• To improve our website and user experience
• To comply with applicable legal and regulatory requirements
• To protect our rights and the security of our services

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating our website and delivering our services (e.g., email delivery, CRM platforms, website hosting). These providers are contractually obligated to use your information only for the purposes we specify and to maintain its confidentiality.
• Legal Requirements: We may disclose your information when required by law, subpoena, court order, or regulatory requirement, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• With Your Consent: We may share your information for any other purpose with your prior explicit consent.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Note that disabling cookies may affect certain features of our Site.

We do not currently use third-party advertising cookies or behavioral targeting technologies on this Site.

5. SMS/Text Message Communications

If you have opted in to receive SMS/MMS messages from Brandon Bell Financial Group, the following terms apply to those communications:

• Program Description: We may send recurring marketing and promotional SMS/MMS messages, including offers, updates, and information about our financial products and services.
• Technology: Messages may be sent using an automated telephone dialing system (ATDS). Your consent to receive messages sent with an ATDS is entirely voluntary and never a condition of receiving our services.
• Message Frequency: Message frequency varies. You may receive up to 4 messages per month.
• Rates: Message and data rates may apply depending on your mobile carrier plan.
• Opt-Out: Reply STOP at any time to cancel and stop receiving SMS messages from us. After opting out, you will receive one final confirmation message.
• Help: Reply HELP for assistance or contact us at brandon@brandonbellfinancialgroup.com.
• Carriers: We are not responsible for delayed or undelivered messages. Carrier message and data rates may apply.
• No Sharing: Your SMS opt-in data and consent will not be shared with any third parties under any circumstances.

6. Data Security

We implement reasonable technical and administrative measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit (SSL/TLS), restricted access controls, and regular security reviews.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When information is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at brandon@brandonbellfinancialgroup.com. We will respond to verifiable requests within 30 days.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete that information.

11. Virginia Privacy Rights

As a Virginia-based company, we comply with the Virginia Consumer Data Protection Act (VCDPA) to the extent applicable. Virginia residents may have additional rights regarding their personal data, including the right to know, correct, delete, and opt out of the sale of personal data. Contact us to exercise these rights.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of our Site following any changes constitutes acceptance of the updated Policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Brandon Bell Financial Group
Attn: Privacy Officer
3140 Chaparral Drive
Roanoke, VA 24018
Email: brandon@brandonbellfinancialgroup.com